Doors of Distinction have terrible customer service. They promised delivery dates but did NOT deliver on the agreed time. We had to Keep chasing them to deliver. It took three months to deliver my doors and every time I called they kept on saying delivery will take place next week but never arrived. Very irritating as I paid several call out charges to my carpenter. Eventually when the doors were delivered without prior warning of the delivery date and the drivers left the doors outside and didnt take the doors inside the house. The doors were outside as a lady I couldnt take the doors inside and there were three doors and they were really heavy. The doors were outside all day and it was raining damaging the doors and we only got the doors in when my husband returned from work.Be careful of the price of the doors on their website. They advertise a attractive prices and the price is shown excluding VAT on the website until you go to ch checkouts. The purchase of the doors work out to be more expensive compared to other retailers. They deliver damaged doors and then charge a ridiculous fee for returns.Terrible service,never purchasing anything from this company.
They did a very professional and competitive mod on all of my internal doors. Thank you.
Doors of Distinction is a UK Hardware Store based in Swanley, South East England. Doors of Distinction is located at Unit 2, Birchwood Business Park, Maidstone Rd, Swanley BR8 7QD, UK.
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